Before you begin using the lv66 platform, please read these Terms and Conditions carefully. This document sets out your rights and responsibilities as a member, as well as lv66's commitment to every player in Malaysia.
Only players aged 18 and above are eligible to register. Each player is permitted to hold only one account to ensure fairness for all lv66 members.
All bonuses are subject to rollover requirements clearly stated in each offer. lv66 does not hide additional conditions — what is written is what you get.
Deposits are processed instantly while withdrawals are completed within 5 to 30 minutes depending on the selected payment method. No hidden fees apply.
The KYC process is implemented to ensure your account's security and to comply with international licensing standards. Required documents only need to be submitted once.
All games on lv66 use independently audited Random Number Generators (RNG). Every game outcome is completely random and cannot be manipulated by any party.
Your personal data is protected with 256-bit SSL encryption. lv66 does not share players' personal information with third parties without your consent, except as required by law.
By accessing, registering for, or using any part of the lv66 platform, you agree to be fully and unconditionally bound by these Terms and Conditions. These Terms form a legally binding agreement between you (hereinafter referred to as "Member" or "Player") and lv66 (hereinafter referred to as "Platform" or "we").
If you disagree with any part of these Terms and Conditions, you are not permitted to use our platform. Continued use following any amendment to the terms constitutes acceptance of those revised terms.
These Terms and Conditions should be read together with the lv66 Privacy Policy and Responsible Gaming Policy, which form part of your overall agreement with our platform.
Lv66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Notice of material changes will be provided via registered email or a notice displayed on the platform's homepage.
To register and use the lv66 platform, you must meet the following eligibility requirements at all times:
Lv66 reserves the right to request proof of age at any time and to suspend an account pending verification if there is any doubt about a member's eligibility. Any wins obtained during the suspension period will be withheld until verification is completed.
Only one account is permitted per individual, residential address, IP address, device, or payment method. Any attempt to register multiple accounts may result in the closure of all associated accounts and forfeiture of funds held within them.
During the registration process, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, a valid email address, and an active mobile number. False or inaccurate information may result in immediate account closure.
As part of the Know Your Customer (KYC) process, lv66 may request the following identity verification documents at any time, particularly before processing your first withdrawal or when cumulative withdrawal amounts reach a certain threshold:
All submitted documents are handled with full confidentiality and protected in accordance with the lv66 Privacy Policy. The KYC review process is typically completed within 24 to 48 working hours after complete documents are received.
You are solely responsible for maintaining the security of your account password. lv66 will not be held liable for any losses arising from unauthorized access caused by negligence in safeguarding your login credentials.
Lv66 accepts deposits via a variety of payment methods popular among Malaysian players, including FPX, internet banking transfers (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect), and major e-wallets such as Touch 'n Go (TNG), GrabPay, and Boost.
lv66 practises fund segregation — player funds are held in accounts separate from the company's operational assets, ensuring your funds are always available for withdrawal at any time.
If your deposit has not been credited within 10 minutes, please contact our customer support team with proof of the transaction. Our team will investigate and resolve the issue as quickly as possible.
Lv66 is committed to processing all valid withdrawals promptly and efficiently. Processing times are as follows:
Withdrawal conditions that all members must comply with:
No withdrawal fees are charged by lv66. However, your bank or e-wallet provider may impose their own fees, which are beyond our control.
Lv66 offers a wide range of bonuses and promotions to add value to your gaming experience. All bonus offers are subject to the specific terms stated in each promotion, and the following general conditions also apply:
Players found exploiting bonuses unfairly — including opening multiple accounts to claim bonuses repeatedly or using hedging wagering techniques to meet rollover requirements — will face disciplinary action, including account closure.
The lv66 VIP Loyalty Program rewards dedicated players with monthly cashback, higher withdrawal limits, personal account management, and early access to exclusive promotions. VIP tier eligibility is calculated based on your monthly wagering activity.
All games available on the lv66 platform have their own rules, accessible directly within the game interface. In addition to game-specific rules, the following general conditions apply to all gaming activity:
All games on lv66 use RNG (Random Number Generator) technology certified by recognised independent testing bodies. This ensures the fairness and unpredictability of every game outcome.
All lv66 members are required to interact with the platform and fellow players in a respectful and responsible manner. The following behaviour is strictly prohibited:
Lv66 cooperates fully with relevant authorities in any legal investigation and reserves the right to report any suspected unlawful activity to the appropriate authorities.
You may close your account at any time by contacting the lv66 customer support team. Prior to closure, all applicable bonus requirements must be fulfilled and any eligible balance will be returned to you.
Lv66 reserves the right to suspend or close your account without prior notice under the following circumstances:
In the event of account closure due to a terms violation, lv66 reserves the right to forfeit any bonus balance and winnings obtained through means that breach the rules. Valid original deposit balances will be returned to the account holder once the investigation is complete.
Lv66 provides the gaming platform on an "as is" basis and makes no express or implied warranties regarding the continuity, accuracy, or suitability of the platform for any particular purpose.
To the extent permitted by law, lv66 shall not be liable for:
Lv66's maximum aggregate liability to any player in any case shall not exceed the total net deposits made by that player in the 30 days preceding the claim.
Lv66 reserves the right to amend these Terms and Conditions at any time to reflect changes in services, legal requirements, or platform operating policies. Material amendments will be communicated to members via:
Continued use of the lv66 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you disagree with the changes made, you have the right to close your account without penalty.
The current version of these Terms and Conditions is version 3.1, updated in January 2026. Previous version history is available upon request through our customer support team.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you at any time through the following channels:
Our support team operates 24 hours a day, 7 days a week, including Malaysian public holidays. All our agents communicate in Bahasa Melayu and understand the specific needs of local players.
For formal complaints that cannot be resolved by the support team, you may escalate your case to lv66 management via the official email above. lv66 is committed to resolving all formal complaints within 5 business days.
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